Please note we will mail your product directly from Pitcairn on the next departing, quarterly supply & mail ship. Customers can expect to receive their purchases within weeks or sometimes months depending on purchase date. If you ordered a t-shirt that is printed ON DEMAND, this will be shipped from the printing house and not from Pitcairn Island. Please email us if you have any questions about shipping costs or times before checking out at: gallery at pitcairn dot pn
We understand that sometimes circumstances change and you may need to cancel your order. Please note the following ORDER CANCELLATION POLICY applies.
- You can cancel within 5 days of placing your order for a full refund provided your purchase has not been successfully dispatched and posted via the Pitcairn Island Post Office and logged for shipment from Pitcairn to NZ.
- We are not able to offer refunds for items successfully posted and shipped from Pitcairn to NZ unless the customer provides evidence.
- When required, refunds from the Pitkern Artisan Gallery cover the cost of gallery products only. Costs associated with postage or shipment are not included.